Not Receiving SMS Notifications

Having trouble receiving SMS lead notifications?

Please follow these simple steps to troubleshoot SMS lead delivery issues:


  • Verify that the phone number is correctly added to the SMS Field in the Lead Delivery section of the form builder (sometimes people often forget to hit save!)
  • Be sure to add your country code before the phone number. For example, if you're in the US then the number may look like this +15555555555 - here's a list of all country codes
  • Verify that your using a mobile number and that you're not trying to send the notifications to a landline

If you're still running into issues then please contact us for support.

Still need help? Contact Us Contact Us